Refund policy

At The GTA 6 Club, we want you to be happy with your purchase. If you’re not satisfied with your order, please review our return policy below.

Eligibility for Returns

Items may be returned within 30 days of delivery.

To be eligible for a return, products must be in their original, unused condition, with all tags and original packaging intact.

Certain items, including products marked as final sale, clearance items, or personalized products, may not be eligible for return.

Sale Items

Return Shipping: If your product was purchased on sale, you are responsible for covering the return shipping costs.

Final Sale Items: Certain sale items may be clearly marked as final sale. These items cannot be returned or exchanged.

Return Process

Follow these steps to return your item:

Step 1: Contact our customer support team at info@thegta6club.com to initiate your return. Please include your order number, product details, and reason for the return.

Step 2: Our customer support team will provide you with return instructions, including the applicable return address.

Step 3: Securely package the item and include your receipt or order confirmation. Ship the package using a reliable carrier. We recommend using a trackable shipping service.

Step 4: Once we receive your return, we will inspect the item and notify you regarding the approval of your refund or exchange.

Refunds

Approved refunds will be issued to the original payment method.

Any applicable fees, such as restocking fees where relevant, may be deducted from the refund amount.

Original shipping costs are non-refundable unless otherwise required by applicable law.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us at info@thegta6club.com within 7 days of delivery.

Please provide your order number and, where possible, photos showing the issue. We will work with you to find an appropriate solution, which may include a replacement, refund, or other suitable resolution.

Lost or Stolen Packages

We are not responsible for packages that are lost or stolen after they have been confirmed as delivered by the carrier. If you experience an issue with a delivered package, please contact the shipping carrier and our customer support team for assistance.

Customer Support

If you have any questions regarding returns or refunds, please contact us at:

Email: info@thegta6club.com

Our team will be happy to assist you.

Thank you for shopping with The GTA 6 Club. We appreciate your understanding and support of our policies.